Design By Humans Reviews

I've just received 3 shirts, two of which are graduation gifts. They're huge and the print quality is terrible. It's as though they ran out of ink - on all 3 shirts. Disappointing. The sizes are also massive, which is not at all what I expected based on their sizing chart. I can try to shrink the shirts in the dryer, but I'm concerned about the print. Not professional looking at all. I will not be buying any more shirts from them, which is a shame because their science tees are fun. Disappointed - and not sure how the recipient will feel when she sees the prints.

Print is the worse quality i have seen in my life and i buy a lot of anime shirts. I am shocked that someone actually let this shirt get shipped. I will never order from here again. There are other websites for anime shirts. They also have horrible customer service. It can take weeks until you hear from someone regarding a return. Its 2021, they should have a better return system put in place. My print of Hisoka has many dark lines. Its hard to tell by the picture but in person the shirt is unwearable.

Made an order longer than a week ago, only today by checking status found out that it has status holdon. No one tried to contact me, no reason explained. Will never come back again

Stay away, they don't answer email or provide a phone number to talk to a human. They SUCK. I've' been waiting for 3 months.

I ordered a tee shirt Jan. 10,2021. It arrived in a timely manner and the quality of the T-shirt itself was good. The graphic of the cat falling through a pocket was not. It had a noticeable light streak through it. I emailed twice giving them 2 weeks each time to respond. Other than an immediate email each time, acknowledging my query and saying it might be quite a while before they could get back to me, I have yet to hear anything. It's been at least a 6 wks. I'm sorry I ordered without doing my homework first. There was no place to leave a review on their website that I could find. It's too bad because the designs are fun and different.
Cathy

When I first found DBH around 8 years ago, I remember getting high-quality prints on high-quality material T-shirts for an unbeatable price (during sales shirts were only like $17). They won my loyalty, and for years I have continued to order a lot of my shirts from them...

Sadly, over the past 2 years, EVERYTHING, and I mean everything about the company has gone downhill!
As all of these more recent reviews are alluding to, customer service is almost non-existent, and when they are there, they don't communicate clearly or on time... And that's if they end up even replying at all.
The last 2 orders I have placed with them had to be fixed twice, taking each order about 3-4 months to be properly fulfilled.

-They use multiple types of shirts from different parts of the world now, and one brand (next level) is way too small and the shirts shrink so much they end up looking like crop tops (or bibs as another reviewer mentioned lol)
-Prints are often printed on the wrongs side
-Prints are often the wrong size
-Prints are often poor quality (missing ink, wrong colors, etc, etc)

the quality of the print is very poor, done in a hurry, do not waste your time to look for an article, and your money on this wwebsite. run away.
Customer service between" I don't care and I do not understand what you mean..." but you ll get your refund so not so bad

If I could give this company no stars I would. Ordered a shirt that came defective. I have sent several emails over the past 3 weeks with no response back.

Thank you, Tamara for replying back to my emails. I should be receiving my replacement order soon. :)

My order - of SIX t-shirts, no less... at a price tag of 25$ a piece, was more than 2 weeks late vs. Their "estimated delivery date". Their customer service when I inquired about status was terrible - long, convoluted senseless answer 4+ days later. I had to insist to get an answer. Tshirts arrived too late for a Christmas gift. They looked great at first (good cotton quality, funny designs). But once washed - following their instructions! Some large stains and white stripes appeared... truly bad quality, on a shirts. Their customer service responded more than a week post complaint. Asked me to send back all shirts at my expense, but ONLY if they "hadn't been washed"!... to have an EXCHANGE. No apologies, no nothing. Not even an offer for a partial refund. Do NOT recommend. Despicable quality and customer service.

I ordered from them the beginning of December 2020, and still haven't received my order February 1st 2021. I've tried several times to contact customer service about where the products that u paid money for are and have never gotten a response. Do not waste your money. I wish I would have seen these reviews before I wasted mine.

I ordered a t-shirt manufactured by them through an artist's website.
1) The order took a long time to ship.
2) The black printing on the shirt wasn't very solid and it began to fade after about 2 months of normal washing on the gentle cycle. There was a tiny (a little less than 1 cm) brownish smudge line on my brand new white shirt when it arrived. It never washed out.
3) Comes with a couple of shiny Design by Humans promotional stickers which fade and peel if they get wet (I stuck one on the lid of my plastic household trash bin).